top of page

about us

Pamlico Air, Inc. is a family owned business. We have been in operation since 1990. From our first day in business, our goal has been to provide first rate service with top quality products. We do all aspects of the HVAC business. From heat pumps to high efficient gas furnaces and from new construction to the toughest remodel jobs, we install top of the line Bryant products. However we service and repair all makes and models.

We service all of Hatteras Island, NC. Our regular business hours are Monday-Friday 8:00am-4:00pm Saturday and Sunday 8:00am- 2:00 pm. We also provide after hours emergency service.

Location
Pamlico Air, Inc.
48186 Ethan's Way
Buxton, NC 27920
Mailing Address:
PO Box 579
Buxton, NC 27920

Frequently asked questions

  • Could you break out how much of your price is parts and how much is labor?
    Our total prices are based on a national pricing guide. The guide gives me a total for the parts, labor, and taxes.
  • If I can’t afford the repair, what happens?
    You will be charged the diagnostic fee on our first visit. However, you can decide when the time is right for us to make the repairs.
  • Do you charge more for after hours and weekends?
    Yes, we do charge overtime for after hours, weekends, and holidays. If you have a service agreement you are not charged extra.
  • Is there a separate charge for parts and labor?
    No. Our prices include both parts and labor and are quoted for you at one flat-rate.
  • What is your warranty on repairs?
    Every repair our technicians perform includes a one year warranty on parts and labor.
  • How much is a pound of refrigerant?
    We do not have separate prices for pounds or installation. We have incorporated the costs of both into one price.
  • How much is your hourly rate?
    We do not charge at an hourly rate. We use a national pricing guide that includes all parts, labor, and taxes.
  • What do you charge for a service call?
    We don’t have a service call charge. We have a diagnostic fee for our technician to thoroughly diagnose your comfort system. Once our tech finds the problem or problems, he/she will show you the cost of repair in our pricing guide. Any repair our technician makes is accompanied by a one-year parts and labor warranty.
Contact Us
bottom of page